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IT has begun working with Lean Management and Six Sigma initiatives. Lean Management encourages eliminating wasteful operations, fixing "what bugs you", and focuses on increased quality while improving customer service. Three people in our department, Bob Murray, Cindy Andersen and Paul Russell have achieved their Green Belt Status in Lean Management. Once IT has a few successes and lessons learned, we will make these additional support services available to any department, division, or organization within the town interested in streamlining their processes and improve operational performance.