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 Frequently Asked Questions
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Circulation Questions

    How do I get a library card?

    What can I borrow with my library card?

    What if I lose my library card?

    Where can I use my library card?

    What if I return materials late?

    What are the loan periods?

    What happens if I lost or damaged items?

    How can I reserve items?

    If I am from out of state can I get a library card?

Special Services

    How can I get materials you don't own?

    What can I do if I have a question?

    Do you have Notary Services at the library?

    Do you have microfilm at your library?

    Do you have museum passes? 

    Do you have homebound delivery service?

    What kind of equipment do you have available for public use?

Circulation Information

How do I get a library card?

If you are an Enfield resident, bring in identification showing your current address.

 

A driver's license is a good example.

 

If you live in another town in Connecticut, bring your current library card from the town in which you live. You may be able to check out materials using your hometown card.

 

 

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What if I lose my library card?

If your card is missing, notify the library. You are responsible for items checked out on your card. There is a minimal replacement fee of $1 for a new card.

 

 

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Where can I use my library card?

A Connecticut public library card is valid in all public libraries in the state.  In addition, most items checked out from one library may be returned to another library.                                                                                                  

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What can I borrow with my library card?

You may borrow books, magazines, music cds, books on cd, dvds and museum passes.

 

 

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What are the loan periods? 


  

3 Weeks = Books, Magazines and CDs

1 Week  =  DVDs and Enfield Express Books

1 Day     =  Museum Passes

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What if I return materials late?

If you return items to the library after they are due, a fine per day per item is charged. 

 

Fines for Books, Magazines, CDs are $.05 per day per item with a $1 maximum.

 

Exceptions:

Fines for DVDs and Enfield Express collection are $1 per day with a $5 maximum.

Fines for Museum Passes are $5 per day with a $15 maximum.

A $1 per item processing fee will be accessed on any item requiring a "billing" notice to be sent. 

 

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How can I reserve items?

If the item you want is checked out by someone else, put it on reserve. We will call you when the item is returned. Reserves can be made in person, using the Enfield Library On-line Catalog, or choosing the Reserve option  (Press 3) on the library's voice mail message.                                            

 

 

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Interlibrary Loan Information

 

How can I get materials you don't own?

If the item you want is not at Enfield Library, we may be able to borrow it for Enfield Residents from another library. Come into the library to make a request, and we will call you to tell you when the item has arrived.

 

Click here Interlibrary Loan for more information.

 

 

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Damage Responsibility

What happens if I lost or damaged items that I borrowed?

If you have any questions about lost materials, contact the library. To continue to borrow items, you must pay for the replacement of lost items and wet or seriously damaged items.

 

However, if the materials are found within a year, bring in your receipt for a refund.

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If I am from out of state can I get a library card?

Those who live out of state wishing to hold an Enfield Public Library borrowing card need only pay $35.00 per year.

 

 

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Do you have notary services at the library?

The Enfield Public Library offers free Notary Service to library patrons.

 

A Notary is on staff Monday through Friday at the Enfield Central Library from 9:00 a.m. to 5:00 p.m, and on Saturday from 9:00 a.m. to 4:30 p.m. 

Pearl Street Branch offers the service Monday through Thursday from 10:00 a.m. to 5:30 p.m., and Friday from 12:00 noon until 5:30 p.m. 

 

It is best to call ahead to be sure a Notary is on duty.

The number to call is 763-7512. 

 

  • Bring a picture ID and another current form of identification containing your signature.  ID used cannot include a social security card. 

  • If your document requires additional witnesses, bring them along with you. 

  • When you reach the library there may be a short wait until the Notary is available to assist you.

  • Please do not sign the document unless you are in the presence of the Notary.

 

 

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Do you have museum passes?

Explore the world beyond the library through museum passes provided through the generosity of the Friends of the Enfield Library. Click here for complete list of museum passes.

 

Some passes offer free admission to local area museums and other passes provide for reduced rates. 

 

Museum Passes are available on a first come, first served basis.  For more information call 763-7513.

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What can I do if I have a question?

If you have a reference question, you have three options:

 

You can call 763-7511 and the Reference Librarian on duty will be happy to assist you. 

 

You can stop by the library and speak directly with the Reference Librarian.

 

You may also click Ask a Question or visit our website and choose the Adult Services option, or go to Adult Services to view the Reference Desk options available to you.  You can ask a reference question online, choose one or our Subscription Databases, or find out more about our Quick & Ready Reference Services.  

 

 

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Do you have microfilm at your library?

We do have microfilm at the Enfield Public Library, as well as a Microfilm Reader Printer available for your use.

 

We have both newspapers and periodicals on microfilm.

 

You need only consult the library catalog  to search to see if we own the item you require.

 

 

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 Do you offer homebound delivery service through the library?

        We offer homebound delivery service through our Words on Wheels program. 
        Click here for details.

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What kind of equipment do you have available for public use?
        We offer various pieces of equipment for public use:
            Microfilm reader
            TV/VCR/DVD Player  (for use within the building)
            Photocopy Machines
            Amazon Kindle to borrow for home use
            Barnes & Noble Nook to borrow for home use 

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