Community Update from Town Manager Christopher Bromson 11/24/2020

Happy Thanksgiving!

The Town of Enfield sends well wishes for a Happy Thanksgiving to our community! We are thankful for having a community that has come together to support one another during this challenging year. If you choose to gath...

Register Your Alarm System Online

Did you know that residential and commercial burglar alarms can now be registered, updated, or cancelled online? Just go to http://www.enfield-ct.gov/FormCenter/Police-Department-12/Alarm-Registration-Form-86 and complete the registration form. The proces...

IT in your Schools

IT is visiting each school and spending time with teachers, administration and staff to answer their questions, provide tips and tricks and assist with their day to day Office 365 questions. We had such a great success last year, teachers have asked us to...

Remote Managed Services

Remote Managed Services. IT Department has chosen a new remote network management service vendor, PCM; the leader in network Remote Managed Services. This vendor will assist in management of the Town’s network on a 24/7 basis. PCM provides a sta...

Upgrade of the Call Directory Reporting System

Our Call Directory Reporting system is used to capture and report on telecom usage, incoming and outgoing calls, support collection and processing of calls. It provides us with many customized reports and on-demand traffic analysis tools to allow administ...

Phone System Pilot

IT is working with Broadview/Windstream on instituting a phone pilot for a new phone system. Plans are in the works to begin a 60-day pilot with various individuals from the Town and Schools. Our current Siemens system requires an extensive/expensive upgr...

Security Awareness

3/18 – Security Awareness - IT is working hard to increase security without interfering with day-to-day productivity. To best address the Town’s network security and keep the Town’s information safe, the IT Department is usin...

IT and Social Services Collaborations

IT is working with Social Services and exploring options to purchase a database that would support department-wide grant reporting and client tracking for implementation in fiscal year 2019-20. 

Social Services will also be setting up a new Enfiel...

Library Printing

Since the upgrade of the Library computers, IT has been working with the Library staff to install wireless printing ability for our patrons. The solution being investigated will be more robust than previous wireless printing.

Website Stats

Now that the new website is established, the Governance Team is working directly with content editors to maintain the site according to the standards established during design phase. We are also working to assess the changes and how they affect our custom...

Network Enhancements - Plain and Simple

Below are some of the network enhancements we have made recently!

PurView Network Analytics – Software has been installed to troubleshoot network problems by analyzing traffic and resource utilization. PurView captures and analyzes cont...

Network Refresh Planning

IT is currently planning for the replacement of the five year old network infrastructure with Extreme Networks Service offering - Network Infrastructure as a Service (NIaaS). Traditional network replacement (remove and replace) of the equipment would cost...

New Town Policies

IT is currently drafting a Technology Deployment and Maintenance Policy, as well as a Micro-Device Policy (think: iPads, iPhones, etc) to ensure all town officials have access to technology. IT has also developed and initiated a Workspace Relocation Polic...

Town Staff Equipment Refresh

We are preparing an RFP for the technology refresh of the town.  This Request for Proposal includes All in One desktops, laptops for mobile managers and mobile personnel, new kiosks and All in One computers for library patrons and residents using...

Website Refresh

Our current website is being reviewed by a Governance Committee of staff members to prepare for our meeting with the CivicPlus project manager.  We will begin to outline a timeline and plan to refresh our website. We will be submitting a Design D...

Skype in our Service Desk

IT has installed a new communication tool as part of Microsoft Office 2016. Skype for Business now has a chat feature that allows instant messaging via your computer. With this new tool, IT and their customers can overcome communication barriers of timing...

Phishing Awareness

“Phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details (and sometimes, indirectly, money), often for malicious reasons, by masquerading as a trustworthy entity in an electronic communicati...