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IT is keeping metrics on many things these days! Three such metrics include how many website hits, how many people were on our guest wireless network and how many work orders we close in accordance with our Service Level Agreements. For August, we have closed 541 tickets, received 107,761 hits to our website and had 7350 guests using our wireless access. In September, we closed 704 tickets, received 101,437 hits to our website and had 10,463 guests using our wireless access. It would be safe to assume that school is back in session, causing our increases!