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1. Why have I received a sewer fee bill?

The sewer fee was previously part of the mill rate and included in every property owner’s taxes. As of January 1, 2014, it will no longer be included in the mill rate. The sewer fee will be based on water usage per household and will be a separate quarterly bill.

2. Why am I receiving a sewer fee bill now?

Based on the January 1 start date of billing, some residents will start to receive their quarterly bill in March of 2014.

3. What if I did not receive a bill?

You will receive a bill. Billing is based on your water meter reading. The town is split into 3 groups that receive their water bills in 3 separate cycles. Some residents will receive their first bill in March. Some residents receive their first bill in February, and the rest of our residents receive their first water bill in May.

4. Why was the amount of my bill so low?

The sewer fee started on January 1. The sewer fee can only be applied from January 1 to the end date of your meter read. This is what your first sewer fee bill reflects. The March bills reflect a usage from January 1 to the middle of January.

5. My bill is prorated. What does that mean?

Pro rated means that the billing period is short, and not a true full billing period. If your meter is read on January 8, you will be billed from January 1 to January 8. If your next meter reading in on April 9, (because your meter is read every 3 months), you will be billed from February to April. This is a full 3 month billing cycle. This is not a prorated bill.

6. How many bills can I expect to receive in a year?

Billing is quarterly, which means that you will receive a bill every 3 months, or 4 times in a year.

7. When will I receive my next bill?

Your bill will arrive every 3 months. If you received a bill in March, your next one will arrive in June.

8. What are the billing cycles?

The first 2 cycles will be prorated because they coincide with the water company reading your water meter. The sewer fee is on the same cycle as your water bill. If you do not know when your water bill is delivered, please call your water company.

9. How was my sewer fee calculated?

Your fee was calculated based on the amount of water you used from January 1st until the day that your meter was read.

10. I am on a well. How will I be billed?

You will be billed quarterly. You have a flat minimum rate every quarter based on the average consumption rate of 16,000 gallons per quarter.

11. I have a septic tank. Will I be billed?

No. The sewer fee does not apply to residents that are on a septic tank.

12. Why would the amount of my first bill be different from someone else on the same billing cycle?

Your meter was read on different days, reflecting different usage numbers.

13. When is my bill due?

Make sure to read the due date on top right of your bill. An interest charge of 1.5% will be applied monthly to any late payments.

14. What does the number under “Usage” mean?

The number is a unit of the measurement per 1000 Gallons. If “Usage” is a 1, you were billed for 1000 gallons of water.

15. How can I pay my bill?

Checks can be mailed to Town of Enfield PO Box 16033 Lewiston, ME 04243-9514.